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Frequently Asked Questions
Crypt Keeper Community
Questions, Answers & Shared Knowledge
Browse questions from other Crypt Keeper users, learn from shared experiences, or submit a question of your own. This area is designed to make it easier for everyone to benefit from questions that other cemetery users may already have asked.
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Community Questions
Browse previously submitted questions and select one to see its available answers.
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How do I delete a map? We have two and I want to keep the original?
Asked from anonymous
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how do i prepare a deed?
Asked from anonymous
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Is there any way to do a mass edit? For instance - all records that include "Chapel Lawn" in the remarks need to be changed to Block W.
Asked from Kansas City, MO
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I am using the 30 day trial for now but would like to know if there is a way for me to access what has been input without our admin providing the password or creating a read only access account on my or other cemetery board members?
Asked from anonymous
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Any Keyboard shortcuts you know about would be helpful Tab + Enter saves what else works?
Asked from Livonia MI
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HOW TO ASSIGH YELLOW ON MAP
Asked from anonymous
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How can we print a map of the graves? Can we print a section of the cemetery?
Asked from anonymous
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How is invoicing done?
Asked from Estherwood, LA
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how do you upload desktop map to online
Asked from anonymous
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Anyone else having trouble entering birth dates in the 1700s? I'm unable to enter a birth date in 1744. It gives me this error: "The date inputted for Birth is invalid. Please try again."
Asked from anonymous
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HOW DO I RUN A REPORT FOR A SPECIFIC CEMETERY, WE HAVE TYHREE
Asked from anonymous
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Has anyone created reports showing "Possible Candidates for Veterans of Civil, WWI"? I am curious if we have some early burials that served, but were not researched or acknowledged. This requires date ranges, for DoB & DoD.
Asked from Bryan, Arnegard, ND
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Hello. Our 30-day trial doesn't end for a while, but we'd like to start the process for purchase. Please let me know what we need to do.
Asked from Lawrenceville, Illinois
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Has anyone loaded their cemetery information onto a website, I would like to make it readily available to find people and also available grave soaces
Asked from Altoona Kansas
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Can one reorganize the input/edit data forms so that our custom fields can be grouped with like inputs? Eg maiden name in section with the first and last name
Asked from St. John’s, NL, Canada
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Is there a way make certain columns in your map narrower?
Asked from Brown City, Michigan
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I have not found how to add multiple grave site purchases (such as grave 1,2,3,4) without adding each one, one at a time. What am I missing?
Asked from anonymous
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How can you change the colors on the big map to show Purchased, Interred or Available?
Asked from NC
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How do I go about adding a marker
Asked from anonymous
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Can I set up a new report [ abandoned plots] that can be read and printed?
Asked from anonymous
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The cemetery is going to start closing plots where owners are deceased and buried elsewhere. Heirs are listed but cannot be found. We would like to set up a file where that file can seen and printed. Answer anyone? Bill Skaggs
Asked from Haysville, Indiana
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How do I add a second or third interment for a large family plot that is under one purchaser?.
Asked from Medway, ma
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Is the system slow for you? Tell us the computer system you're using, the browser type you're using, and any browser add-ons you may have installed (such as browser-based anti-virus software) that could be slowing down processing.
Asked from Crypt Keeper Staff
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How can we get grave number info to show on the map without clicking on the block?
Asked from anonymous
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Perpetual Care is not included in the invoice items. How do others handle it?
Asked from Schaefferstown, PA
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Is there any way to edit the pull-down menus in some of the fields, such as military veterans, undertaker, etc. Just to do a little housekeeping; it's no big thing.
Asked from Ontario, NY
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I'm trying to add some new data, that skips a couple of years counting the interred. Question: How to I adjust the interment number when adding data out of chronological sequence?
Asked from College Station, Texas
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Is customer service open? I have sent them some questions and no answers. Not sure with the pandemic.
Asked from Mantua, OH
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I'd love a way to run a report by email address. Is there any way?
Asked from Franklin, Ohio
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Does anyone ever read what is posted here?
Asked from anonymous
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How can I upload the desktop version information into the online version?
Asked from anonymous
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Hi. Am trying to set up guest login. Have looked at tutorial per suggestion from site master. It will not let me put a number into the first box to create a guest password?
Asked from Illinois
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When adding images, there is several inches of space between one image and another. Is there a way to bring the images ie: obituary and stone photo closer together?
Asked from anonymous
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How can you download gravestone pictures onto your data?
Asked from Ordway, Colorado
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If you input for sale graves how can you go back and check to make sure that you did not put it in twice?
Asked from Ordway, Colorado
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Has anyone created a form for lot sales using the required fields in Crypt Keeper?
Asked from Cindy, Grafton NH
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How can I pull a report that lists the available graves by section and plot # instead of grave number?
Asked from anonymous
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Will actual names appear on the map? I would like for the names of the interred to show on the map along with the burial plot information.
Asked from anonymous
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Is there an easier way to upload what you map looks like instead of doing it all individually by graves. i have a very big cemetery?
Asked from anonymous
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Can we enter the purchase of a full lot of 16 graves at once or do we have to do it individually?
Asked from anonymous
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What input data determines that a grave site is "reserved"?
Asked from anonymous
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Our cemetery association just purchased the desktop version. I am wondering if anyone has both programs, and if the advantages are worth it? We have 6 people on our board, and all can sell lots.
Asked from Iowa
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When creating reports is there any way that the report can denote that an Image file has been attached to the data? Also, can reports be made in landscape mode instead of portrait?
Asked from Oklahoma
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Is there any way NOT to have to post month and day of birth/death? I feel that makes my records less accurate. Many old tombstones just list year dates.
Asked from Iowa
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In generating a report and exporting to a text file or OpenOffice, the checkbox in "IsCremains" does not export. Is there a workaround?
Asked from Ontario, New York
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How do i delete an old map from the create/edit section? I made a new map and do not need old one. Thanks
Asked from Delaware
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When you have an interred and want to also add a cremains, how do you handle this when you only have three grave identifiers?
Asked from anonymous
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How can I make a backup of our records?
Asked from anonymous
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