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We offer two versions of our software.Which is right for you?
How much does this service cost?
|Internet connection required|| |
|Must install software on local computer|| |
|Requires Windows 7, 8, 10 or 11|| |
|Can be run from any computer, tablet, or smart phone|| |
|Allow web visitors to see your data|| |
|Repeating annual subscription cost|| |
|One time payment|| |
|Your data on our server|| |
|Your data on your own computer|| |
For the online version, the service is a repeating payment of $60.00 (USD) billed annually. You can either set up auto-pay via PayPal, or you can pay via paper check from an invoice. Your choice. For the desktop version, the registration cost is a one time payment of $250.00.
Is there a demo of this software we can go through?
- Online Version: CLICK HERE to be logged into our demo account where you can see some of the many features of this software. Likewise, you can click on the Tutorials menu to view our tutorials which explains how to use this software.
- Desktop Version: CLICK HERE to download our desktop version. Once that's installed you can click on the HELP menu and choose Load Demo Data which will give you an opportunity to explore the software without having to first upload any data.
How do I get started with an absolutely risk free trial?
- Online Version: Visit this link on our website for the online version and we'll get you started for 30 days at absolutely no cost to you. If you don't like what you see, you lose nothing. If you decide this is the right fit for you, you can subscribe.
- Desktop Version: If you prefer to try the desktop version risk-free for 30 days you can visit this page of our website.
Can I use the trial with my own existing data?
Absolutely. If you've been using our desktop version and want to now use the online version, email us your most recent data backup zip file and we'll upload that to your online trial account. If you have your data in an electronic format you can send it to us to have loaded into your trial account at no cost. You'll need to ensure your data meets our import standards. Please use the following template as a guide: DOWNLOAD TEMPLATE HERE
. Keep in mind you can have additional columns of data to be import also, these would go into custom data fields that we would set up if we detect they are not part of the standard data fields. Send us your data in a ZIP file via email or via google drive link and we'll get you going.
Do I have to pay anything up front to try the software?
Absolutely not!! We don't want you to pay a single cent to us until you are fully satisfied with what you're getting. After your trial ends, if you decide you like what you see, you can then make payment.
Why is this service called 'The Crypt Keeper'?The software was created in the early 1990's. We knew we needed a catchy name, one that people would remember, so we threw some words together in a listing and none of them seemed worthy. So we asked ourselves, what is the primary purpose of this software? To keep cemetery records. Back in the 1970's and 1980's there was a product called the 'Trapper Keeper'. So we played with words that could be used in place of "trapper"... tomb, grave, cemetery... and settled on Crypt. This name is in no way associated with the HBO series.
How long have you been in business and how many cemeteries do you support?
We started programming this software back in 1992 for Liberty Township in Ohio. That original software was DOS based written using QuickBasic and used the Lotus 1-2-3 spreadsheet application as the mapping utility. That very first account came with a caveat, however. They also paid us to input all their records from a very old moldy book that had faded ink... no easy task, so we know all too well the pain involved with inputting records. With absolutely zero advertising budget, and no real internet to speak of at the time, it began to spread by simply word of mouth. I don't have an exact count of the number of cemeteries that use our desktop and online software, but the number is in the several hundreds by estimate. Of course, when you cater to the small church or county cemetery and you don't advertise, you can't expect high volumes. Our growth has continued to be by word of mouth and google searches.
Is there an extra cost for support?
No, support is free of charge. However, support is via email only... no telephone support whatsoever.
Can I run my own backups?
Absolutely, with the online version there is an export feature
that gives you an opportunity to download your entire account data at any time. Additionally, you can create custom reports that contain every bit of your cemetery records (up to 65 columns of data) and export that as well. With the desktop version there is a built in feature under the HELP menu to allow you to backup and restore your database to uniquely named zip files.
Is there a limit to the number of records we can input?
No. The biggest account holder we have (so far) has nearly 33,000 records.
Can the fields be changed?
Yes... five of the existing fields can be modified to be anything you want. Additionally, you can create any number of completely new fields to use any way you like. Click here for more information on this
How can I do more than one interred to a grave?
You can have multiple data records assigned to a single grave, people do this all the time.
- Record #1 is section A, lot 2, grave 1 and is an interred body
- Record #2 is section A, lot 2, grave 1 and is a cremation
You assign both records the identical section, lot and grave identifiers.
When you view the map you see a single grave, but when you click on that grave in the map it shows you both records.
We have existing data, can it be imported/converted?
Yes. For the online version you would have to send your data to us for import/conversion (no charge). Send whatever electronic data you have and we'll get that uploaded to your account as quickly as we can. For the desktop version you can just click on the HELP menu to find import functions.
Due to the complexity of our layout, could I create multiple maps by section?
Yes. You could potentially create a different "cemetery" for each different section, which would give you the ability to have a separate map for those sections.
Do I need Windows to use the Advanced Map Editor?
Yes. But, there is a browser-based simple map editor available to you, and this editor will work on any operating system. The advanced map editor does offer more features and is easier to manipulate, but is not your only option.
If I log in to the service as a demo, would I be able to see what reports look like?
Yes, you may certainly run reports. There are some options that are disabled in demo mode (such as uploading and exporting), but for the most part the demo mode is fully functional. However, if you want a totally real-world experience, you should create a trial account so you can run the software through it's full paces for 30 days risk free. Click here for more information about reports
What if we have four grave identifiers instead of three?
There are ways around this. For example, you could create a different 'cemetery' for the primary identifier and that would leave the other three to fill the remaining identifiers. Or you could combine more than one identifier, separated by a hyphen (providing the length of any identifier does not exceed 10 characters).
I see that images can be added. Can we add an image for each grave?
Absolutely. You may add as many images as you like (in JPG format only) to cemetery records, and you can upload multiple images to a single cemetery record. Use caution when uploading images if you intend to have your records publicly visible with a guest login as your visitors will be able to see your image uploads. Click here for more information about images
Can I store files other than images?
No. We only support the storage of images to cemetery records. This software is intended to manage your cemetery, not your accounting records.
I don't have a full date-of-birth or date-of-death, only the year... how can I input this into the system?
You can input a year only, however the system will update this to January 1 of that year you inputted. Dates require a month and day as well as a year in this system for various calculations.
I am having problems with the colors on the map... how do they get assigned?
The color-coding on the map is done automatically by the software according to the data that you have in your files. Most importantly, the map locations must match the database locations for color-coding to operate. If a record in your database is Section: A, Lot: 1, Grave: 1... then your map grid location must read: A,1,1.
- Records that have no interred or sales information will be colored white.
- Records that have an interred date will be colored red.
- Records that have an interred name or a purchaser name, but no interred date and no sold date, will be colored yellow.
- Records that have no interred information but have a purchase date will be colored blue.
Can I input records from more than one computer?
Yes, with the online version anyone you deem allowed to log into your account (via the Security feature
) may input data on your behalf, providing they have an internet connection. You can also create a "visitor" login for your account so that people can review your records/maps without having the ability to change anything. With the desktop version you would have to set a common data folder on an internal network and then computers within your local network can share the data, but not outside your local network.
We have an elaborate numbering system on our existing map, will this work with the software?
Likely yes, there is always a way. There are three identifiers that the software uses to identify the individual graves of your cemetery. The section, lot and grave location. Each one of these identifiers is alphanumeric, meaning that it can contain letters and numbers in any combination and can hold up to 10 characters each. So if your primary section is "ABC" and your sub-section is "12E43" and your first grave is "101" then this will all perfectly fit into the software. If you have more than one sub-section I would urge you to try to merge this into either the Section or the Lot fields.
Can my map be transferred into the service or do I need to re-create it myself?
If you're coming from the desktop version to the online version, then yes, we can transfer those maps no problem. If you have your map in some other format that is unknown to our software then there is no current "import" process for the map. You are encouraged to try to create the map on your own using the built-in utilities of the software. However, if desired, we could create your map for you for an additional fee, depending on the complexity and time involved.
What happens if my automatic renewal fails?
We prefer that account holders use the PayPal subscription feature, that way your account is less likely to lapse when payment is due. However cards do sometimes expire, and some account holders prefer to pay via paper check. If the account goes unpaid after 365 days the account is purged from the system.
Does our trial data stay after we subscribe?
Absolutely. Registration simply unlocks the trial period expiration of your account. You will be using the same software and/or account, it will just not have any restrictions. All your data will remain just as you have it during your trial period. However, if you want to start fresh after you subscribe you can contact us for instructions on clearing out the account to start anew. If you're using the desktop version and you want to start fresh, just open your My Documents folder and look for the folder named CryptKeeper10 and delete that folder.
Can this service be used on a smart phone?
Yes. The online version is designed to be formatted for your smart phone or tablet device. The desktop version can only be used on Windows 7 or higher computers, however.
Can I print the contents of the pages?
Yes. You can use your browser's built-in print features by pressing CTRL-P on your keyboard on any page that you want to print. However, some pages may require you to check a few option boxes in your browsers print feature for the contents to appear correctly on paper. Regarding printing the map, if this is something you want to do you will be better off downloading/purchasing a browser capture software like SNAG-IT which can save the entire map page to a giant JPG file that you can then print with whatever software you choose.