One thing I am asking people to try, that are having slowness issues, is to pull up the application on your cell phone browser to see if it's also slow on there. It will pull from the exact same website, but if it works fast on your cell phone and slow on your desktop then there may be an issue with the browser on the desktop.

HP Pavillion, I use Chrome for my browser, but I have tried Internet Explorer as well and experience the same issue. I haven't installed any new software since I started my 30 day trial (now a subscription) of Crypt Keeper. I used the software for about three weeks, it was very fast, now every time I have to move to a different screen I experience long lag times. I did open the software on my cell phone and it does seem to be faster, however I don't really want to add purchasers on my cell phone, we use that mostly for looking up data that is already entered.

Thank you... we are not asking you to start only using the software on your cell phone, we're just asking you to try your account on your cell phone to see if the speed is slow on there also. In your testing, it appears that your cell phone is moving along at an expected pace but your desktop is not... this tells me that you have something installed on your computer that is slowing down your processing. What antivirus do you have installed on your computer?

SOLUTION FOUND:
This was an issue caused by a security fix we implemented for the Firefox web browser. We have just removed that fix and it has improved the lives of several account holders. If you're still having speed issues after this please let us know.